This Privacy Policy describes the types of information that may be collected when you visit the Meartom website, place an order, or contact our support team. It also explains how that information is used as part of our store operations.
Information We Receive
| Order Details | Information submitted while placing an order. |
| Contact Information | Name, email address, shipping address, and other contact details. |
| Payment Information | Payment details required to complete a transaction. |
| Support Messages | Information shared when contacting customer support. |
Website Activity
Some technical information is collected automatically while browsing the website.
- IP address
- Browser type
- Device information
- Pages visited
- General website activity
This information is used to review website performance, identify technical issues, and monitor general website activity.
How Information Is Used
Information collected through the website may be used for several operational purposes, including:
- Processing customer orders.
- Preparing shipments.
- Providing customer support.
- Managing return requests.
- Maintaining website operations.
- Reviewing and updating store features.
Email Communications
Customers may receive emails related to their orders, including payment updates, shipment notifications, and responses to support requests.
Where permission has been provided, promotional emails or store announcements may also be sent. Communication preferences can be changed at any time.
Service Providers
Some parts of our business are supported by third-party providers.
Depending on the service involved, information may be shared with:
- Payment providers.
- Shipping companies.
- Analytics services.
- Technology providers.
- Order management platforms.
Only the information required for the requested service is shared.
Cookies
- Cookies and similar technologies are used to support website operation.
- They may also remember selected preferences and record general website activity.
- Most browsers allow cookie settings to be changed.
- Disabling cookies may affect certain website features.
Information Management
Information provided through the website is managed using internal systems that support day-to-day store operations.
Our procedures are reviewed from time to time as part of normal business operations.
Information Disclosure
Information may be disclosed when required to:
- Comply with applicable laws.
- Respond to official requests.
- Apply store policies.
- Protect the operation of the website.
Your Options
If you have questions about your information or would like to update your communication preferences, please contact us.
Email: support@meartom.com
Shopify Platform
Meartom uses Shopify Inc. to operate its online store and process ecommerce transactions.
Payment information is processed through payment providers that follow applicable PCI-DSS standards. Transaction records are retained only for the time required to complete payment processing, order management, and related business activities.
Additional information is available below: