Shipping Policy

All Information at a Glance:

• If we receive your order by 11:00 AM EST, we will begin processing it the same day.
• Order processing takes 0-2 business days (Monday-Friday).
• Delivery time is 6-10 business days (Monday-Friday).
• We offer free shipping on all orders within the United States

Ordered, Now What?
If you placed your order before 11:00 AM EST, we will start processing it the same day, otherwise the next day. It takes us 0-2 business days (Monday-Friday) to process your order. We will then ship it to you and send you a link to track your shipment. We strive to use reliable shipping services that should deliver your order within 6-10 business days (Monday-Friday).

If you do not receive your order within this time frame, please allow a few more days, as packages sometimes get lost and may be slightly delayed. If it takes too long, please contact us and we will locate your order. For the satisfaction of our customers, we offer free shipping on all orders within the United States.

Shipping Partner
We use USPS, DHL and USP to deliver your orders safely and reliably. Tracking information is provided so you can follow your package every step of the way.

I Want to Cancel My Order
We are sorry if you decide to cancel your order, but plans can sometimes change. Simply write to us at support@meartom.com and we will cancel your order if it has not already been shipped. Otherwise, unfortunately, you will not be able to cancel it and you will have to return the goods.

Problem With the Goods Received
Do you need to file a complaint? We will find a solution for you. Just take a photo and describe the problem (damage, wrong color etc.) and send us this information to support@meartom.com. We apologize for any inconvenience.

Contact Information

We operate Monday to Friday, 8:00 AM - 06:00 PM EST

Email: support@meartom.com
Phone Number: +19176953662

Store Name: Meartom
Company Name: LOYAL ECOM LTD

Company Number: 15842530

Address:
57 Wadhurst Avenue
Luton LU3 1UQ
United Kingdom