Shipping Policy

Below is an overview of how orders are processed and delivered for shipments within the United States, including shipping timelines, tracking, and support information.

Shipping Timeline

Before Your Order Ships

Every order goes through several preparation steps before it is dispatched. This includes reviewing the order details, packing the items, and assigning a shipping carrier.

1. Business days are Monday through Friday.
2. Preparation generally requires 1–2 business days.
3. During periods of increased order volume, processing may take longer.

Delivery Information

• Most shipments arrive within 6–9 business days after dispatch.
• Delivery times may differ depending on the destination, transportation routes, weather conditions, or seasonal carrier volume.

Tracking Your Package

Tracking details are sent after your order has been shipped. The process usually follows this sequence:

• Order confirmation after checkout.
• Order preparation and packing.
• Shipment confirmation email.
• Tracking number becomes active through the carrier.

You can also check the latest tracking status here: Track My Order

Tracking Delays

Tracking activity may not appear immediately after a package is shipped. Carrier systems can require up to 48 hours before the first tracking event becomes visible.

Carriers Used

Depending on the destination and shipping route, orders may be delivered by one of the following providers:

• USPS
• UPS
• DHL
• Regional delivery companies

Need to Update Your Order?

• Contact us as soon as possible if you need to request a cancellation or update your shipping information.
• Requests may not be available once packing or shipment has started.

Email: support@meartom.com

Damaged or Wrong Products

Please include the information below when contacting us about an item that arrived damaged or different from the one ordered:

1. Your order number.
2. A short description of the issue.
3. Photos of the product and packaging, if available.

Once your request has been reviewed, our team will reply with the available resolution options.